Getting items from a small online second hand store can put a buyer at risk of being scammed. There is always the concern that the item you bought will arrive in a condition you were not expecting, based on it's description. Smaller stores usually don't have a buyer protection program, which makes these purchases even more scary to even attempt. This is the very reason so many people will not even try to look at these storefronts and instead buy strictly from large, well known sources.
Since small stores usually don't offer buyer protection, like the more well known sites do, they must put in more effort to earn your trust. This is done by typically offering an easy return policy, being completely transparent about item conditions and providing prompt and excellent customer service. Buyers usually feel more confident buying if they know exactly what to expect and have the added assurance of being able to return something if they aren't happy with it.
A small store attempting to sell an item that is broken or damaged will fully disclose that information if they are a reliable marketplace for consumers. Many people want to buy these types of items because they plan to use the in other projects or restore the item fully. Even if a particular store doesn't offer a return policy, you can still feel confident buying from them if they have a reputation for fully disclosing any and all problems with item they have posted.
Site owners do many things to earn return customers. Any sale is a good thing, but scamming people will lead to nothing but a bad reputation and result in the loss of all customers. Dishonesty in any aspect is bad for business.
In some instances, even with a return policy in place, an item return will be refused. This is often due to a person purchasing an item, removing an element that they want, then returning the rest and getting their money back. Antique mechanical items are often a target of such scams, so these online storefronts are especially wary when it comes to these types of returns. If a business is going to be honest with you, you should also be honest with them as well.
If there are concerns about an item that you can't discern from the listing description that has been provided, sending an email to customer service is usually enough to get those answers. Most any small scale store is happy to answer any questions you might have about something. This helps build your confidence in buying from them.
Some of these businesses will also allow you to request items for them to look for because you are interested in purchasing those particular items. Although it might take some time before a request can be located, this is a helpful method for finding an item you are having difficulty locating otherwise. These store owners usually have many connections the average consumer will not have and can find many rare and unique items if prompted to do so.
Purchasing from a small online second hand store can save you a lot of money and lead you to many unique items. Collectors especially love these types of storefronts because they can often find pieces for their collections there. You might actually be surprised by the things you will find listed for sale on these sites.
Since small stores usually don't offer buyer protection, like the more well known sites do, they must put in more effort to earn your trust. This is done by typically offering an easy return policy, being completely transparent about item conditions and providing prompt and excellent customer service. Buyers usually feel more confident buying if they know exactly what to expect and have the added assurance of being able to return something if they aren't happy with it.
A small store attempting to sell an item that is broken or damaged will fully disclose that information if they are a reliable marketplace for consumers. Many people want to buy these types of items because they plan to use the in other projects or restore the item fully. Even if a particular store doesn't offer a return policy, you can still feel confident buying from them if they have a reputation for fully disclosing any and all problems with item they have posted.
Site owners do many things to earn return customers. Any sale is a good thing, but scamming people will lead to nothing but a bad reputation and result in the loss of all customers. Dishonesty in any aspect is bad for business.
In some instances, even with a return policy in place, an item return will be refused. This is often due to a person purchasing an item, removing an element that they want, then returning the rest and getting their money back. Antique mechanical items are often a target of such scams, so these online storefronts are especially wary when it comes to these types of returns. If a business is going to be honest with you, you should also be honest with them as well.
If there are concerns about an item that you can't discern from the listing description that has been provided, sending an email to customer service is usually enough to get those answers. Most any small scale store is happy to answer any questions you might have about something. This helps build your confidence in buying from them.
Some of these businesses will also allow you to request items for them to look for because you are interested in purchasing those particular items. Although it might take some time before a request can be located, this is a helpful method for finding an item you are having difficulty locating otherwise. These store owners usually have many connections the average consumer will not have and can find many rare and unique items if prompted to do so.
Purchasing from a small online second hand store can save you a lot of money and lead you to many unique items. Collectors especially love these types of storefronts because they can often find pieces for their collections there. You might actually be surprised by the things you will find listed for sale on these sites.
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