Recent Cyber Monday specials from HP extended the offer of a totally free Nook. But the fine print suggests that free isn't always free. Read on and learn how you can guard yourself.
Free only to an extent
During Cyber Monday, consumer Brian started looking for a brand new laptop. According to the Consumerist, he got a totally free Noon e-reader as part of the promotion. When Brian took the Ultrabook back because he did not want it anymore, he had to pay $99 plus tax for the E-reader still.
Issue seen all over
Brian is not the first consumer to see this kind of issue. The customer does not get charged $99 when getting the computer though HP claimed that this is the way orders are processed. The "free Nook" was really the price of a Nook and tax. Never believe the promotions you see.
According to a source within the HP returns department, the business will not take back a totally free Nook obtained through such holiday promotions, and the consumer "will not get the $106 they were charged for (the Nook)."
Not necessarily as free as you may think
HPs small print explained that the Nook was priced with the laptop meaning it is not really free at all. The customer had to pay for it based on the terms of the transaction.
The Nook can certainly be sold at the consumer's discretion, but it cannot be returned. Consumers should have read the small print before expecting something entirely free.
Free only to an extent
During Cyber Monday, consumer Brian started looking for a brand new laptop. According to the Consumerist, he got a totally free Noon e-reader as part of the promotion. When Brian took the Ultrabook back because he did not want it anymore, he had to pay $99 plus tax for the E-reader still.
Issue seen all over
Brian is not the first consumer to see this kind of issue. The customer does not get charged $99 when getting the computer though HP claimed that this is the way orders are processed. The "free Nook" was really the price of a Nook and tax. Never believe the promotions you see.
According to a source within the HP returns department, the business will not take back a totally free Nook obtained through such holiday promotions, and the consumer "will not get the $106 they were charged for (the Nook)."
Not necessarily as free as you may think
HPs small print explained that the Nook was priced with the laptop meaning it is not really free at all. The customer had to pay for it based on the terms of the transaction.
The Nook can certainly be sold at the consumer's discretion, but it cannot be returned. Consumers should have read the small print before expecting something entirely free.
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