If you own or manage a chain of businesses, you can never really know what your employees are doing. Are they waiting on customers, are they really busy, or are they goofing off in the break room? With the installation of a CCTV system, the questions of what are they doing? Is answered by "Your CCTV system knows.
CCTV cameras placed throughout the stores not only reduce the amount of shoplifting but provide managers the opportunity to view the day to day activities of the staff at the site. This real time observation provides an accurate and definitive answer as to how the staff at any site is performing their duties.
Every organization has both strong and weak employees. That is a fact of doing business. The only way to identify who the weak employees are is through monitoring their activities. This monitoring can be accomplished through the use of a field supervisor who will make unannounced visits to the remote locations. This is an ineffective utilization of the field manager. A better solution is the remote monitoring of the location to identify the actions of the weak employee.
Remote monitoring of a location also provides the manager of the stores the ability to move personnel from a store that is "slow" to one that is "in the weeds". Without the ability to remotely monitor locations, the manager of the stores will never know which store is understaffed which consequently leads to customer dissatisfaction due to slow service. Remote monitoring permits the manager to utilize available floating staff to rapidly move from location to location.
While the remote monitoring of the store is done in a covert manner, the staff of the store can and should know that their actions in the store can be monitored at any time. This knowledge will in itself insure that the employees will provide the best service to all of their customers at all times. The knowledge that "big brother" could be watching will also serve as a deterrent to employee theft. A proper CCTV installation at remote locations will provide an ROE that is both rapid and measurable.
CCTV cameras placed throughout the stores not only reduce the amount of shoplifting but provide managers the opportunity to view the day to day activities of the staff at the site. This real time observation provides an accurate and definitive answer as to how the staff at any site is performing their duties.
Every organization has both strong and weak employees. That is a fact of doing business. The only way to identify who the weak employees are is through monitoring their activities. This monitoring can be accomplished through the use of a field supervisor who will make unannounced visits to the remote locations. This is an ineffective utilization of the field manager. A better solution is the remote monitoring of the location to identify the actions of the weak employee.
Remote monitoring of a location also provides the manager of the stores the ability to move personnel from a store that is "slow" to one that is "in the weeds". Without the ability to remotely monitor locations, the manager of the stores will never know which store is understaffed which consequently leads to customer dissatisfaction due to slow service. Remote monitoring permits the manager to utilize available floating staff to rapidly move from location to location.
While the remote monitoring of the store is done in a covert manner, the staff of the store can and should know that their actions in the store can be monitored at any time. This knowledge will in itself insure that the employees will provide the best service to all of their customers at all times. The knowledge that "big brother" could be watching will also serve as a deterrent to employee theft. A proper CCTV installation at remote locations will provide an ROE that is both rapid and measurable.
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