Outcomes of the newest version of the J.D. Power automotive dependability study has been released, and Ford and GM are sitting pretty, reports the Detroit Free Press. Four of the top ten brands listed in the J.D. Power and Associates study are part of Ford or General Motors. Overall, automotive dependability in the study was at the highest level since J.D. Power started the dependability study in 1990.
Reliability of a vehicle
The global automotive industry is still seeking to reclaim its previous place of glory in the public spotlight, and the reliability results are a step in the correct direction, noted J.D. Power and Associates V.P. of Global Automotive, David Sargent.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Lincoln, Ford and Buick did well in the J.D. Power study getting positions six through eight in the study. U.S. automakers did not do very well compared to other automotive brands in the survey, such as Cadillac, as they were given the third lowest total dependability score. It was behind both Lexus and Porsche.
Way it was done
The J.D. Power and Associates study measures the number of reported troubles per 100 vehicles and trucks which were bought during the year 2009. Measuring performance in the vehicles up to the present day, the intent is to underscore the long-term degree of automotive reliability which customers can enjoy. On average, there were 132 problems for every 100 automobiles.
Sargent explained that in 2009, auto sales were at their lowest since 1970. That meant there was a ton of pressure to improve the vehicles. It is "surprising" that the automakers did so well in dependability considering there was a lot of recalls from major car makers in the last couple of years.
Lowest was Chrysler
Ram, Jeep, dodge and Chrysler all did really poorly in the survey with Chrysler in the worst spot of the study. All of the brands did have better scores than they did the previous year though. Apparently Chrysler's 2009 bankruptcy made it impossible to produce reliable automobiles for the public, as reported by Sargent.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Success of Japanese automakers
There were eight models under Toyota that got first or tied for first in their vehicle class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates study. Scion did particularly well with a decrease from 166 per 100 cars to 111 per 100 cars.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
Reliability of a vehicle
The global automotive industry is still seeking to reclaim its previous place of glory in the public spotlight, and the reliability results are a step in the correct direction, noted J.D. Power and Associates V.P. of Global Automotive, David Sargent.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Lincoln, Ford and Buick did well in the J.D. Power study getting positions six through eight in the study. U.S. automakers did not do very well compared to other automotive brands in the survey, such as Cadillac, as they were given the third lowest total dependability score. It was behind both Lexus and Porsche.
Way it was done
The J.D. Power and Associates study measures the number of reported troubles per 100 vehicles and trucks which were bought during the year 2009. Measuring performance in the vehicles up to the present day, the intent is to underscore the long-term degree of automotive reliability which customers can enjoy. On average, there were 132 problems for every 100 automobiles.
Sargent explained that in 2009, auto sales were at their lowest since 1970. That meant there was a ton of pressure to improve the vehicles. It is "surprising" that the automakers did so well in dependability considering there was a lot of recalls from major car makers in the last couple of years.
Lowest was Chrysler
Ram, Jeep, dodge and Chrysler all did really poorly in the survey with Chrysler in the worst spot of the study. All of the brands did have better scores than they did the previous year though. Apparently Chrysler's 2009 bankruptcy made it impossible to produce reliable automobiles for the public, as reported by Sargent.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Success of Japanese automakers
There were eight models under Toyota that got first or tied for first in their vehicle class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates study. Scion did particularly well with a decrease from 166 per 100 cars to 111 per 100 cars.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
About the Author:
How many times have you sought additional info concerning a new or pre-owned auto and resorted to an online search on "vehicle loans?" Look no further, all the stuff you need is at CarDealExpert.com!
No comments:
Post a Comment